livestep.one - cloudbasiertes ERP-System
Solutions

Take your customers with you on your digitization journey

livestep.one is the solution you can count on - now and in the future. Thanks to our business engine, we transform your customer relationships and open up new opportunities for your business.
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Digitization of your customer relationship

Digital customer journey

By transforming your customer relationships into digital processes, you open up new sales channels and offer your customers real added value. Use digital solutions based on livestep.one.

Customers
win

Digitize your sales and gain market access on the Internet.

Provide
services

Use the possibilities of digitalization in the provision of your services.

Services
monetize

Offer different payment methods or automate your billing.

Customers
bind

Maintain customer contact with a digital customer portal and offer added value there.
Solution examples

Digital - From new contact to service

By transforming your customer relationships into digital processes, you open up new sales channels and offer your customers real added value. We help you to align yourself digitally with the market and to serve your customers optimally.
Solution

Product Configurators

Whether it's a service or a product, many companies sell products in different variants and versions. With a livestep.one product configurator, your customers can select exactly what they need on your website.

Store product and service variants, form and color versions, service packages, additional services and value-added offers with the corresponding surcharges directly in livestep.one. Everything is automatically available to your customers in the convenient configurator. If you want, your customer can also see the selected configuration as a product image.
Solution

Ordering Processes

Your customer has added your product to the shopping cart. You have done it. Or? 70% of all order processes are cancelled before the purchase is completed for a variety of reasons (Source: Baymard Institute).

With an order process from livestep.one, you avoid many reasons for abandonment and turn prospects into new customers.

You can also see the current order processes and shopping carts directly in livestep.one and, if necessary, provide support in direct customer contact for the configuration and composition of the shopping carts.
Solution

Events

Seminars, trainings, company events, online or on-site - with the event solution from livestep.one, participants can conveniently register for the event directly on your website.

For paid events, your customers have a convenient ordering process at their disposal. Invoices are issued quickly and easily with livestep.one. Your participants can use all major payment methods, from direct debit to PayPal to credit card.

You enter new events easily and conveniently yourself in livestep.one.

You can generate and send event invitations and tickets fully automatically and use the printed QR code for check-in at your event.

Conduct events for clients or those who want to be.
Solution

Recruiting

The competition for the best talent for your company is in full swing. Many companies are struggling to make themselves visible enough in the digital job market to receive enough suitable applications.

With livestep.one's recruiting solution, you can conveniently publish your job offers yourself on your website. Your job offers are automatically optimized for search engines by livestep.one. This way, your job offers will be found by job seekers even without additional costs for job portals.

You track and control incoming applications and ongoing application processes directly in livestep.one via your Kanban board.

More and more companies are focusing their Internet presence on reaching out to new employees. For many companies, digitally tapping into the job market is a central component of their digital transformation. You too can bring your employer branding into the digital age.
Solution

Customer Portals

After the purchase is before the purchase. Turn your first-time customers into satisfied repeat buyers with a livestep.one customer portal. Your customers log in to your website and find various added values and additional offers to download or order.

At the same time, you relieve your service department by giving your customers direct access to their contract and product overviews, their offers, invoices and other documents via self-service.

You also manage service contacts and other inquiries directly via the customer portal.
Solution

Subscription Billing

Subscription systems offer great opportunities for companies. More and more services and products are now charged to customers via regular payments.

The typical use cases here are rental, leasing, maintenance contracts, software, e-learning, customer service and support, streaming, news, database access or live information.

New business models are also constantly emerging for physical products as a result of the switch to a subscription system, e.g. regular deliveries of beauty and wellness products, food deliveries or a flat rate for products such as books, clothing or toys, some of which remain with the customer and some of which are returned.

With livestep.one you can manage your subscriptions, rental contracts, etc. conveniently and bill them automatically. Your new customers can order their subscriptions and add-ons conveniently on your website and manage their contracts in the self-service portal. Use the CRM functions to cross-sell and offer your subscribers additional products and services.
Digitization solutions with the livestep.one Business Engine

Your path to digitization

We guide you through four phases on the way to your individual digitization solution. We bring our software and our experience to bring your company into the digital future.

Understand

In Stage 1 we get to know and understand your needs in a conversation.

Define

In Stage 2 we define your processes and create an offer for you.

Implement

Stage 3 is the implementation and testing of your solution.

Evaluate

Stage 4 - Your solution goes online.

Frequently asked questions

Get in touch with your contact person. To implement your solution, we then work together through the four phases shown above. Your digitization solution is always individually adapted to your company.
First we clarify what exactly you need (Stage 1). We will create an individual offer for your digitization solution based on livestep.one. (Stage 2). Thus, you have full cost transparency before placing the order.
Neither. Every digitization solution is individual. We have proven, coordinated software modules. We combine these to create the solution you need, just as you need it for your company. The software basis for all digitization solutions is our livestep.one Business Engine.
Our ERP software livestep.one forms the basis for all digitization solutions. You will need at least 1 user license of the software that is matching edition.
In der livestep.one Academy kannst Du passende Schulungen zu Deinem Vorhaben finden und direkt buchen. Zum Einstieg empfehlen wir Dein Erfolg im digitalen Zeitalter, Digitalisierung Deines Vertriebs und E-Commerce - Chancen im digitalen Handel.
For more complex projects, it often makes sense to meet in person. Online and telephone cooperation is also possible.
We can connect your accounting software via our accounting interface. In this way, accounting records are exchanged between the systems. livestep.one also provides the correct VAT information.
We are an ERP software provider, not a web agency. But we work closely with your web agency to integrate our software.
We are an ERP software provider, not a marketing agency. But we work closely with your marketing and media designers to make our solution appear in your corporate design.
Your contact person

Daniel Bracht

Would you like to learn more about digitization? I would be happy to advise you
- simply under +49 911 311096-21 or +49 173 38 33 180 just contact me directly.
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